The Guardian Mask is guaranteed against
defects in Material and workmanship for 90 days. Fabric tears
due to contact with sharp objects or another animal are not covered.
The Guardian Mask Company will replace or repair at our discretion,
any defective mask. Please send the defective mask and a copy
of the original receipt showing date of purchase to the address
below. For your horses safety, the Guardian Mask is designed
to separate under extreme pressure where the neck straps attach to
the mask. In some cases, there may be rubbing, you can sew on
fleece, mole skin or spandex to alleviate problems. The
Guardian Mask must be worn comfortably and can also be used under
or above a bridle or halter depending on what is suitable for your horse.
Send defective products
along with a copy of the original receipt with date to:
Burnet, Texas 76811
If you have questions or
need additional help, please contact Dave or Jeanine direct at 512-756-0320 or
and a representative will assist you with instructions.
Mask Refund Policy
read the sizing chart before you decide on a mask for your horse. If
you place an order and the product does not fit your horse, the
buyer will be held responsible.
Guardian will only exchange masks only at the discretion of the owner
due to the possibility of contamination from certain eye
conditions or diseases. There will be no refunds on products that
have been worn or used. Guardian Mask is not responsible for
damages done to the products from animal or human abuse or normal
wear. All sales are final.